Enhances customer satisfaction, as the managed networks deployed via bulk arrangements provide greater reliability and unique customer service amenities

Incentivizes providers to deploy fiber to the premises, including to old buildings that otherwise would be left with copper wire and DSL-era technology

The whole community benefits from any needed repairs and upgrades, not just the individual unit

Deployment of infrastructure tailored and installed to the property’s specifications, including internet-enabled smart devices designed to improve the property’s sustainability and resilience (leak detection devices and EV charging stations)

By harnessing the collective bargaining power of their residents, HOAs, COAs and apartment complexes can attract offers from multiple service providers – sometimes as many as five or more – to serve their communities

The MDU market for broadband is highly competitive – 79% of MDU units have multiple ISP options

Because the property pays for the service, residents with financial issues do not need to have credit checks undertaken, provide security deposits or pay late fees

In North Carolina, the City of Charlotte’s AccessCharlotte Program provides free internet to 2,000 households within privately owned, naturally occurring affordable housing (NOAH) MDUs using funding from the CARES Act of 2020 and the American Rescue Plan Act